Requisition Number: 2021-07-01485-0174-002
Job Title: Intranet Manager
City: New York
State: NY
Shift: Monday - Friday; 9:00 AM - 6:00 PM
Hours: 40

Simpson Thacher & Bartlett LLP is a leading global law firm with offices in New York, Beijing, Hong Kong, Houston, London, Los Angeles, Palo Alto, São Paulo, Tokyo and Washington, D.C. Established in 1884, the Firm currently has more than 850 lawyers. On a world-wide basis, the Firm provides coordinated legal advice on the largest and most complex corporate transactions and litigation matters in industries which include financial services, insurance, power and natural resources, consumer products, services, technology, telecommunications, media, pharmaceuticals and healthcare industries. Cross-border finance, banking and bank regulation, mergers and acquisitions, securities issuance and regulation, project and asset based finance, real estate, asset management, joint ventures, taxation, litigation and dispute resolution are important aspects of the Firm’s practice.

Intranet Manager

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Description/Job Summary

The Intranet Manager will be responsible for managing the implementation, operation, day-to-day management and ongoing evolution of the Firm’s new intranet. The Intranet Manager will ensure that the intranet has clear, concise and well-governed content and will develop and implement policies and standards to ensure the intranet meets the needs of the Firm. The Intranet Manager will serve as editor-in-chief of the intranet, create original content and work with content owners and stakeholders across the Firm to create content for their respective sites and pages on the intranet, and, in collaboration with others in the Knowledge Department, identify opportunities to improve and expand the functionality of the intranet.

Responsibilities/Duties

  • Manage the project to create and launch the Firm’s new intranet, and once launched, take ownership of the day-to-day operation and management of the intranet as it evolves to become the primary source of information and resources for the Firm
  • Work closely with key stakeholders to understand their needs and oversee development of sites and pages and solutions that satisfy their requirements
  • Ensure that Firm leadership communicates regularly with their audiences through the intranet; suggest content that can be developed into bylined articles by Firm leadership
  • Help the Knowledge Department build a robust presence on the intranet, ensuring that the Knowledge Department is a model for others
  • Lead the community of content owners responsible for content on the intranet, encourage coordination and collaboration amongst content owners to ensure the intranet meets the needs of the Firm
  • Proactively engage with content owners to suggest content (written and multimedia) that can support the needs of the Firm’s lawyers and administrative support professionals
  • Provide support to content owners, ensure they have the training and support needed to maintain their intranet sites, pages and content
  • Lead projects to improve sections of the intranet and deliver new tools and resources through the intranet
  • Design, implement and monitor compliance with, intranet governance policies and standards to ensure effective and engaging intranet content
  • Write tips, training guides and other intranet-related communications for content owners and end users
  • Monitor intranet usage and translate data into understandable reports that help content owners improve content and drive usage of the intranet
  • Lead support for triage of technical issues. Work with content owners and others experiencing issues, escalate issues appropriately. Track progress and resolution of issues.
  • Stay abreast of new technologies, tools and best practices that can add value to the intranet
  • Recommend custom enhancements, new functionality, workflow, third party web parts, and more complex, creative SharePoint solutions to meet end user requirements
  • Champion the use of the intranet, promoting the business benefits and driving adoption across the Firm
  • Support special projects and perform other duties as assigned

Required Skills

  • Minimum of five years of experience as an advanced SharePoint power-user implementing and managing intranets in a law firm or professional services organization
  • Law firm knowledge management experience preferred
  • Strong understanding of web-based technologies required
  • Exceptional attention to detail, analytical, troubleshooting and problem solving skills
  • Demonstrated understanding of workflow, custom enhancements and complex SharePoint solutions
  • Knowledge of HTML highly desirable
  • Excellent project management and organizational skills
  • Superior writing and editing skills on a variety of platforms, including written communications, video/podcast copy and PowerPoint presentations
  • Strong interpersonal skills with a focus on teamwork and the ability to foster relationships with people at all levels within the Firm
  • Proven ability to work under tight deadlines and prioritize assignments

Required Education

  • Bachelor’s degree required
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Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, protected veteran’s status or any other legally protected status. “Gender” includes actual or perceived sex, a person’s gender identity, self-image, appearance, behavior or expression, whether or not that gender identity, self-image, appearance, behavior or expression is different from that traditionally associated with the legal sex assigned to that person at birth. This Policy pertains to every aspect of an individual’s relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.