Requisition Number: 2022-12-01346-0164-001
Job Title: Manager, Collections
City: New York
Shift: Monday-Friday; 9:30 AM - 5:30 PM
Simpson Thacher & Bartlett LLP is one of the world’s leading international law firms. The Firm was established in 1884 and has more than 1,000 lawyers. Headquartered in New York with offices in Beijing, Brussels, Hong Kong, Houston, London, Los Angeles, Palo Alto, São Paulo, Tokyo and Washington, D.C., the Firm provides coordinated legal advice and transactional capability to clients around the globe. Cross-border finance, banking and bank regulation, mergers and acquisitions, securities issuance and regulation, project and asset based finance, real estate, asset management, joint ventures, taxation, litigation and dispute resolution are important aspects of the Firm’s practice.
The Collections Manager is responsible for providing innovative daily Collections solutions, facilitating Accounts Receivable operations, and ensuring compliance with Firm and departmental policies and procedures while leading a collections team. The successful candidate will possess a proven track record of leveraging strong interpersonal skills to initiate, develop, and maintain relationships with firm leadership and clients to move the needle on collection of firm Accounts Receivable.
Provide ongoing strategic oversight and recommendations for continuous process improvement and working collaboratively with the Billing & Collections management team in maximizing firm receivables
Enforce guidelines set by Senior Management, implement changes and improvements, execute strategies, manage inventory and make recommendations to collections methods and procedures as needed
Monitor and track accounts receivable on a daily basis, and collaborate with Senior Management to compile monthly collection projections
Collaborate with billing management team to identify and remove roadblocks to collections
Foster and maintain client relationships to ensure prompt resolution and payment, and resolve outstanding discrepancies
Work with Partners in the management of their accounts receivable, keeping them informed of potential collection issues as well as advising them on collections strategies in bringing delinquent accounts current
Act as a resource in the research and resolution of payment issues in order to prevent further aging of delinquent balances
Analyze delinquent accounts and prepare reports on highest-risk accounts to ensure effective management of accounts receivables
Lead a team of Coordinators to manage workflow, coordinate assignments to meet deadlines, and drive collection initiatives aimed at reducing loss, and minimizing exposure to risk, with an emphasis on early-stage collections and meeting the objectives of the department and Firm
Conduct staff meetings to review key accounts, A/R issues, implement strategy, and guide workflows
Effectively delegate and communicate goals to staff
Perform supervisory duties including interviewing, hiring, training, managing overtime, scheduling time-off requests, evaluating job performance, and conducting yearly performance evaluations of assigned staff
Set performance standards and goals; coach and develop staff to increase efficiency and deliver outstanding customer service to internal and external customers
Ensure effective administration and communication of departmental and Firm policies and procedures
Performs other duties as assigned
6 to 10 years of collection experience in a professional services organization required; 3 + years of collections management experience supervising a team required
Ability to effectively present information verbally and in writing
Proficiency in MS Word and Excel
Strong attention to detail
Advanced analytical and problem-solving skills with the ability to fully utilize tools to compile and analyze data and provide recommendations based on analysis
Can organize, prioritize, plan, and handle competing demands, with the ability to effectively meet deadlines in a high-pressure environment
Must be results driven
Ability to lead, direct, train and manage professional staff
Excellent communication and customer service skills with the ability to work effectively with all levels of personnel of the Firm
Flexibility to adapt to all work situations and work varied hours as needed
Familiarity with Collection Software and reporting, and ability to leverage systems to achieve desired results.
Bachelor's degree or equivalent years of relevant experience required.
Degree in Accounting or Finance preferred.
The estimated base salary range for this position is $150k to $165k at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is exempt meaning it is not overtime pay eligible.
Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, protected veteran’s status or any other legally protected status. “Gender” includes actual or perceived sex, a person’s gender identity, self-image, appearance, behavior or expression, whether or not that gender identity, self-image, appearance, behavior or expression is different from that traditionally associated with the legal sex assigned to that person at birth. This Policy pertains to every aspect of an individual’s relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.