Requisition Number: 2022-12-04352-0174-001
Job Title: Knowledge Management Coordinator
City: New York
State: NY
Shift: Monday-Friday; 9:00 am - 6:00 pm
Hours: 40

Simpson Thacher & Bartlett LLP is one of the world’s leading international law firms. The Firm was established in 1884 and has more than 1,000 lawyers. Headquartered in New York with offices in Beijing, Brussels, Hong Kong, Houston, London, Los Angeles, Palo Alto, São Paulo, Tokyo and Washington, D.C., the Firm provides coordinated legal advice and transactional capability to clients around the globe. Cross-border finance, banking and bank regulation, mergers and acquisitions, securities issuance and regulation, project and asset based finance, real estate, asset management, joint ventures, taxation, litigation and dispute resolution are important aspects of the Firm’s practice.

Knowledge Management Coordinator

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Description/Job Summary

The Knowledge Department’s mission is to improve client value, efficiency and professional satisfaction by streamlining processes, capturing and leveraging the Firm’s knowledge by turning matter data into useful insights, and helping lawyers find documents and information faster.

The Knowledge Management Coordinator  will assist with the maintenance of the Firm’s knowledge management products including the knowledge bank and document  management system. The Coordinator  will enter new records, clean up data, research and complete missing information and resolve discrepancies in various knowledge resources.  The Coordinator will work with the Knowledge Resources Manager and the Knowledge Management Specialists to ensure the integrity of records.

As a Knowledge Management Coordinator at Simpson Thacher, you will have the opportunity to work with a team that is breaking new ground in knowledge and innovation by impacting the delivery of KM services to the Firm. 

Responsibilities/Duties

Practice Intelligence

  • Develop deep knowledge of the content and configuration of our practice intelligence system where we collect information about the Firm’s experience
  • Under the direction of the Knowledge Resources Manager, configure fields, reports, and workflows and triggers for data collection within the practice intelligence system
  • Complete data entry for new records (e.g. adding data to client profile pages)
  • Conduct research on Firm matters to locate missing pieces of information or to verify data in order to maintain accurate records in the system (e.g. ensuring each record has links to key documents)
  • Cross reference data to ensure accuracy, non-duplication and to resolve any discrepancies between records

Knowledge Bank

  • Under the direction of the Knowledge Resources Manager, configure metadata fields, taxonomies and workflows for approval and review of content in the Knowledge Bank
  • Upload documents and other content  into a variety of environments including SharePoint and iManage
  • Create reports to assist KM Specialists with analysis of usage of materials and to identify underdeveloped content areas

Other Responsibilities

  • Monitor the Knowledge Management inbox and respond to attorney requests, escalating requests to KM Lawyers or other resources when required
  • Provide support for “how to” questions and technical questions for KM resources
  • Support special projects and perform other duties as may be assigned by the Chief Knowledge & Innovation Officer, Director of Knowledge Management or Knowledge Resources Lawyer.

Required Skills

  • 2 years of relevant experience required; law firm Knowledge Management preferred
  • Project management skills with the ability to manage multiple time-sensitive matters in a fast-paced environment
  • Working knowledge of SharePoint and iManage preferred
  • Strong written, oral communication, and interpersonal skills
  • Exceptional attention to detail, strong analytical, troubleshooting and problem solving skills
  • Strong project management skills with the ability to manage multiple time-sensitive matters in a fast-paced environment
  • Strong technical skills and aptitude
  • Sound judgment with respect to confidential and sensitive information

Required Education

  • Bachelor’s degree is required

Details

Salary Information

The estimated base salary range for this position is $60k to $75k at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning that it is overtime pay eligible.

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Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, protected veteran’s status or any other legally protected status. “Gender” includes actual or perceived sex, a person’s gender identity, self-image, appearance, behavior or expression, whether or not that gender identity, self-image, appearance, behavior or expression is different from that traditionally associated with the legal sex assigned to that person at birth. This Policy pertains to every aspect of an individual’s relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.