Requisition Number: 2023-03-04353-0174-001
Job Title: Content Management Coordinator
City: New York
State: NY
Shift: Monday-Friday; 9:00 AM - 6:00 PM
Hours: 40

Simpson Thacher & Bartlett LLP is one of the world’s leading international law firms. The Firm was established in 1884 and has more than 1,000 lawyers. Headquartered in New York with offices in Beijing, Brussels, Hong Kong, Houston, London, Los Angeles, Palo Alto, São Paulo, Tokyo and Washington, D.C., the Firm provides coordinated legal advice and transactional capability to clients around the globe. Cross-border finance, banking and bank regulation, mergers and acquisitions, securities issuance and regulation, project and asset based finance, real estate, asset management, joint ventures, taxation, litigation and dispute resolution are important aspects of the Firm’s practice.

Content Management Coordinator

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Description/Job Summary

 The Knowledge Department’s mission is to improve client value, efficiency and professional satisfaction by streamlining processes, capturing and leveraging the Firm’s knowledge by turning matter data into useful insights, and helping lawyers find documents and information faster. 

The Content Management Coordinators (CMCs) assist with the maintenance of the Firm’s knowledge solutions including the knowledge bank and practice intelligence system where we collect information about the Firm’s experience. The Coordinator will provide services including data entry, extraction and migration as well as legal technology support.  The Coordinator will work with the Knowledge Resources Manager and the Knowledge Management Specialists to ensure the integrity of records.

As a CMC at Simpson Thacher, you will have the opportunity to work with a team that is breaking new ground in knowledge and innovation by impacting the delivery of KM services to the Firm.  


  • Under the direction of the Knowledge Resources Manager, configure fields, reports, and workflows in various databases and systems
  • Perform data entry and data migration, cleanup and housekeeping on various databases and systems (e.g. entering data from hard-copy (PDF) forms into an electronic database)
  • Cross reference data to ensure accuracy, non-duplication and to resolve any data discrepancies
  • Upload documents and other content  into a variety of databases and systems including SharePoint and iManage, the Firm’s document management system
  • Conduct research to locate missing pieces of information or to verify data in order to maintain accurate records (e.g. ensuring each record has links to key documents)
  • Configure and maintain sites, content libraries and pages on SharePoint 2013/Online
  • Create reports to assist KM Specialists with analysis of usage of materials and to identify underdeveloped content areas
  • Monitor the Knowledge Management inbox and respond to attorney requests, escalating requests to KM Lawyers or other resources when required
  • Support special projects and perform other duties as may be assigned by the Chief Knowledge & Innovation Officer, Director of Knowledge Management or Knowledge Resources Lawyer
  • Provide administrative support, as needed

Required Experience

  • Experience in an office setting
  • Experience with MS Office; tech savvy
  • Outstanding written, oral communication and interpersonal skills
  • Exceptional attention to detail and organization
  • Ability to proofread for contextual, grammatical and spelling errors
  • Ability to organize, prioritize, plan and multi-task work activities in a high-pressure environment with attention to detail and deadlines
  • Sound judgment with respect to confidential and sensitive information
  • Ability to work both independently and collaboratively as part of a team
  • Willingness to learn

Preferred Experience

  • Previous work with a law firm or knowledge department preferred

Required Education

  • Bachelor’s degree required


Salary Information

The estimated base salary range for this position is $55k to $65k at the time of posting. The actual salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held, and if applicable, the location in which the applicant lives and/or from which they will be performing the job. This role is non-exempt meaning that it is overtime pay eligible.

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Simpson Thacher & Bartlett is committed to a collegial work environment in which all individuals are treated with respect and dignity. The Firm prohibits discrimination or harassment based upon race, color, religion, gender, age, national origin, citizenship status, disability, marital or partnership status, sexual orientation, protected veteran’s status or any other legally protected status. “Gender” includes actual or perceived sex, a person’s gender identity, self-image, appearance, behavior or expression, whether or not that gender identity, self-image, appearance, behavior or expression is different from that traditionally associated with the legal sex assigned to that person at birth. This Policy pertains to every aspect of an individual’s relationship with the Firm, including but not limited to recruitment, hiring, compensation, benefits, training and development, promotion, transfer, discipline, termination, and all other privileges, terms and conditions of employment.